Privacy Policy

1. Who We Are

Grace Dental Care ("we", "our", "the clinic") is a dental practice located at No. Q-38, 100 Feet Road, Kovaipudur, Coimbatore — 641042, Tamil Nadu, India. We operate the website gracedentalcarekovai.com.

For privacy-related enquiries, contact us at: gracedentalcarekovai@gmail.com

2. Information We Collect

We collect information you voluntarily provide when you:

• Fill in the contact or appointment booking form (name, phone, email, treatment interest)
• Send us a WhatsApp message or call
• Subscribe to our newsletter
• Take our dental quiz

We also automatically collect anonymised usage data via Google Analytics 4 (page views, device type, location region) — no personally identifiable information is included in this data.

3. How We Use Your Information

• To respond to your appointment requests and enquiries
• To send appointment confirmations and reminders via WhatsApp or phone
• To provide treatment information relevant to your dental needs
• To improve our website and services using aggregated analytics
• To send newsletters only if you have explicitly opted in

We do not sell, trade, or rent your personal information to any third parties.

4. Cookies

This website uses the following cookies:

• grace_cookie_consent — Stores your cookie preference (essential, no expiry)
• _ga, _ga_* — Google Analytics 4 cookies for anonymised usage tracking (2 years)

You can withdraw your consent at any time by clearing your browser cookies or clicking "Manage Cookies" in the footer.

5. Data Retention

We retain your contact information for as long as required to provide dental care or respond to your enquiry. You may request deletion of your data at any time by contacting us at gracedentalcarekovai@gmail.com.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Opt out of marketing communications at any time
• Withdraw consent for analytics cookies

To exercise these rights, email gracedentalcarekovai@gmail.com or call +91 80153 29529.

7. Changes to This Policy

We may update this policy periodically. The "Last updated" date at the top of this page will reflect any changes. Continued use of the website after updates constitutes acceptance of the revised policy.